Do your filters remove fluoride?

Most of our filters do remove fluoride, different units remove various levels from 92% to 100% – we believe zero fluoride is the right amount to have in the water.

Do I need to change the filters and how often?

Yes, from the time water first runs through it you must replace the filters at least every 12 months. The Easy Elite System has specific requirements with filter chances ranging between 6 months and 3 years for the membrane.

What pH is the water produced by your Alkaline Filters?

9.0 to 9.5pH

What is inside your Alkaline Filters?

Coral Calcium, Magnesium, Tourmaline, Far Infa Red, Ceramic’s, ORP Ceramic (Oxidation reduction potential) and magnets.

How long does delivery take?

Most of our products ship from the Sydney area, via TNT Courier or Express Post depending on whats ordered.  Sydney, Melbourne, Brisbanecan expect delivery in 1-2 days. Whole home vortex devices ship from WA so allow 5-7 days.

What does it cost to change filters?

It varies from system to system – please check specifications  for each product.

Do I need a plumber to install the my water filter?

By law in Australia any plumbing alterations need to be done by a registered plumber. We recommend you follow the rules.

What should it cost to install my water filter?

There are a few factors involved, every installation is unique.

  • Hourly rate of your plumber
  • Difficulty of get access to water, current plumbing set up
  • Do you have a marble or granite bench that needs to be drilled 

As a rough guide.

  • The Easy Elite System takes around 1.5 hours to install
  • Wholehome filter and vortex together approx 2 hours.
  • Undersink filters – 1 hour